Cigarette Tax Stamps
What will change?
Starting March 17, 2023, the Office of Finance and Treasury's (OFT) tax stamps paid orders will be shipped directly from the OFT stamp manufacturer to your facility. Currently, tax stamps are shipped from OFT’s office.
Will it affect how stamp orders are made to OFT?
Yes, orders are placed by sending a certified check or business check with order form to the address below.
Mail or drop off to:
Office of Finance and Treasury
Attention: Chelsea Zapata
Main Cashier’s Office
1101 4th Street SW. Suite W150 - 1665
Washington, DC 20024
Stamps are no longer available for in-office pick up. All stamps are shipped directly from the manufacturer.
Why is OFT changing to direct order shipment from the stamp manufacturer?
The change will facilitate the shipment of stamps directly and securely from the tax stamp manufacturer to the wholesaler facility. Therefore, OFT’s personnel will not handle physical stamps, mitigating any shortage of OFT personnel due to a pandemic or another unforeseen event. The change will allow wholesalers to receive stamp orders as usual.
Is there an extra charge or fee due to the change?
Wholesalers will continue to be responsible for the shipping charges of stamps to its facility. If the wholesaler was picking up from the main cashiering office, there will now be a shipping cost. The District is no longer shipping stamps from the manufacturer.
How long will it take to receive tax stamps once orders are approved and paid?
Same as today, upon receiving payment, OFT will release the tax-stamp orders to the stamp manufacturer and orders will ship using the shipping method provided by the wholesaler, using a standard 2-day service with a tracking number.
What if my order is damaged?
The OFT direct-to-distributor (DtD) service ensures safe and timely delivery of tax-stamp orders to the licensed stamper via UPS/FedEx carrier. Signature is required, upon delivery, and shipments can be monitored using tracking numbers. If a package is lost or damaged during transit, the stamper will not be held responsible. However, once the stamper has signed off for the shipment, the responsibility for any loss or damage of the stamp rolls will shift to the stamper.
OFT is committed to provide the best service for DtD and stamp-order shipments and will work with its experienced tax stamp vendor’s customer support to resolve any issues that may arise during the shipping process. The stamper has the right to refuse the shipment, if the package is damaged upon delivery. The refused package will be sent back to the shipper. If a package is lost, please immediately report it to OFT, to be handled in conjunction with the stamp manufacturer.
Who should contact if there is an issue with my order?
Point of contact:
The following information is required:
- Company Name
- First name, Last Name
- Phone number
- E-mail address
- Current FedEx or UPS account information
- Current Permit Number