The mission of the DC Lottery is to responsibly maximize revenue generation for the District of Columbia through the sale of innovative lottery and sports wagering products while providing gaming regulation and oversight that upholds the highest standards of integrity and public trust. We contribute to a better D.C. by being a strong performing, best-in-class lottery that consistently grows annual revenue and funds by delivering great entertainment experiences and practicing sound governance.
Our Core Values:
Integrity: We do the right thing. We are each personally accountable for the highest standard of behavior. We are honest, trustworthy, respectful, fair, and ethical in our actions and words. We are committed to ensuring the integrity of the District’s gaming industry, by complying and enforcing all federal and District laws, regulations, and organizational policies.
Equity and Inclusion: We are committed to including and valuing diverse voices and fostering a culture that ensures all staff, customers and stakeholders feel a sense of belonging and are encouraged to be their true self.
Customer Centric: The needs of our customers are at the heart of what we do, doing what is best for both them and the business. We listen and respond to our customers and stakeholders promptly. We are passionate about stellar customer service.
Innovative: We continuously look for ways to improve our games, deliver our products, serve our customers, and enhance our regulatory framework. We foster creativity, innovation, responsible risk taking and move quickly to seize opportunities and deliver excellence for our customers and all our stakeholders.
One Team: We share a sense of commitment to our mission. We treat one another with respect and understand the importance of communication. We value a willingness to pitch in. We understand our continued success requires us to effectively collaborate with each other, our customers, and partners.
Quality: What we do every day, we do well. Each of us is responsible for the quality of whatever we do. We are committed to providing premium products and outstanding services. We aspire for excellence every day and do not take shortcuts on execution. We are flexible and learn from our mistakes. We work hard to exceed expectations.
Responsible Growth: We are committed to growing gaming in the District in a responsible manner. We will minimize harm from gambling to individuals, families, and communities while supporting our core mission. We will promote responsible gaming practices and programs in everything we do.