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Central Collection Unit

CCU Walk-In Center Operational Changes

(EFFECTIVE) Monday, March 23, 2020

To put our customers and employees’ safety first, the Central Collections Unit (CCU) Walk-In Center will temporarily close at 1101 4th Street, SW in Washington, DC for in-person transactions. Customers can still receive the full range of CCU services delivered at the Walk-In Center via the CCU Call Center by calling 202-727-0771. Services will include payment plans (based on eligibility) and settlements. Hours of Operation are 8 a.m. to 4:30 p.m. Monday through Friday, except for Wednesday when the call center opens at 9 a.m.

Outside of these hours, you may contact our third-party collection agent, Harris and Harris for service at 833-480-8969.

Monday through Friday 8:30 a.m. to 8:00 p.m. and Saturday 9 a.m. to 1 p.m.

If you have received correspondence from our third-party collection agent, Harris and Harris, and would like to make a payment towards your outstanding debt, you may do so by visiting www.payharris.com.

In addition, payments can be mailed to:

District of Columbia Government
Central Collections Unit
PO Box 96934
Washington, DC 20090


If you have any additional questions, you can also contact the Central Collections Unit by emailing [email protected] or calling 202-727-0771.

During this time, we encourage our customers and employees to take extra precautions necessary to safeguard their health and that of others.


The Office of the Chief Financial Officer (OCFO) established the Central Collection Unit (“CCU”) pursuant to the Delinquent Debt Recovery Act of 2012 . A contract has been awarded to Harris & Harris, a collections company, to collect all non-tax debt over 90 days on CCU’s behalf for the District and its affiliated agencies, excluding child support and DC Water.

Harris & Harris replaces the CCU’s previous collection contractors - Industrial Bank/Duncan (PAM), William and Fudge, CONSERVE and Nationwide Recovery Services. 

Customers owing debts over 90 days old to specific government agencies can expect to receive communication in the form of letters or phone calls from Harris & Harris. 

Contact Harris & Harris for delinquent debt  resolution (if the debt is over 90 days old and a communication from Harris & Harris has been received) at the numbers listed below or visit www.payharris.com to make a payment:

For any DMV related delinquent debt, please call – 833-480-8894

For any DCRA related delinquent debt, please call – 833-480-8899

For any UDC related delinquent debt, please call – 833-480-8909

For any UMC related delinquent debt, please call – 833-480-8914

For any OFT related delinquent debt, please call – 833-480-8904


For further information, contact CCU:

Central Collection Unit

Office of the Chief Financial Officer

Office of Finance and Treasury

1101 4th Street SW, Suite W270

Washington, DC 20024

Phone: 202-727-0771

CCU email: [email protected]

CCU Fax: 202-727-2955

Hours of Operation
CCU Telephone Hours: Monday, Tuesday, Thursday & Friday:  8:00AM – 4:30PM; Wednesday: 9:00AM – 4:30PM

Walk-In Hours: Monday, Tuesday, Thursday, Friday: 8:00AM – 4:00PM; Wednesday: 9:00AM – 4:00PM


Central Collection Unit Fee

Central Collection Unit Policies for Installment Payment Plans


Frequently Asked Questions


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