Central Collections Unit Hours of Operation, Address, Phone Number, and E-mail Address
CCU Call Center Telephone Hours:
- 8 a.m. ot 4:30 p.m. Monday, Tuesday, Thursday, and Friday
- 9 a.m. to 4:30 p.m. Wednesday
- CCU Main Telephone Number: (202) 727-0771
- CCU E-mail Address: [email protected]
Walk-In Center:
- 8:15 a.m. to 4 p.m. Monday, Tuesday, Thursday, and Friday
- 9 a.m. to 4 p.m. Wednesday
- Physical Address: 1101 4th Street, SW, Washington, DC 20024
Payment Mailing Address:
Government of the District of Columbia
Central Collection Unit
P.O. Box 96934
Washington, DC 20090
Services may include over-the-phone payments, payment plans or settlements (based on eligibility).
CCU also utilizes the services of our collection vendor, Harris & Harris. You may receive communication in the form of text messages, telephone calls, or written correspondence regarding your delinquent debt. You may also contact Harris & Harris for assistance.
Harris & Harris - Hours of Operation, Phone Number, Website, and Payment Address:
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Harris & Harris Telephone Hours:
- 8:30 a.m. to 8 p.m. (EST) Monday - Friday
- 9 a.m. to 1 p.m. (EST) Saturday
- Harris & Harris Main Telephone Number: 833-480-8894, option 3
- Harris & Harris Website:DC.PayHarris.com
- Harris & Harris Payment Mailing Address:
Government of the District of Columbia
Central Collections Unit
P.O. Box 96934
Washington, DC 20090
CCU Fees and Policies for Installment Plans
To learn more about CCU fees and policies, click on the links below:
Central Collection Unit Customer Requirements, Payment Arrangements, Payment Methods, and Additional Information
A government-issued photo ID (Real ID) is required to conduct business with the CCU.
Payment Information
The Office of the Chief Financial Officer (OCFO) established the Central Collection Unit pursuant to the Delinquent Debt Recovery Act of 2012. A contract has been awarded to Harris & Harris, a collections company, to collect all non-tax debt more than 90 days delinquent on CCU’s behalf for the District and its affiliated agencies, excluding child support and DC Water. Any debt more than 90 days delinquent that has not yet been referred to CCU for collections will not be considered for payment through CCU or Harris & Harris.
Customers owing debts more than 90 days old to specific government agencies can expect to receive communication in the form of letters or phone calls from Harris & Harris. If a customer receives correspondence from our collection vendor, Harris & Harris, and would like to make a payment towards outstanding debt, visit DC.PayHarris.com or call 833-480-8894, option 3, to speak with a live representative.
Payment Methods for Dishonored Checks or Debit/Credit Card Chargebacks:
If a payment to the DC Treasurer is returned for any reason, there will be a $65 returned-payment fee assessed. All future payments will have to be made via a mehod listed below:
- Money Order (Make Payable to DC Treasurer)
- Cashier’s Check (Make Payable to DC Treasurer)
CCU Frequently Asked Questions
CCU Annual Reports
Central Collection Unit
Office of the Chief Financial Officer
Office of Finance and Treasury
1101 4th Street SW, Suite W850
Washington, DC 20024
Phone: (202) 727-0771
CCU Email: [email protected]