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DMV Customer Flyers

Monday, May 23, 2016

ATTENTION DMV CUSTOMERS

Important Information
Office of Finance and Treasury
Central Collection Unit (CCU)

*** The Department of Motor Vehicles is no longer responsible for the collection of delinquent tickets; or delinquent insurance lapse violations (91 days old or later). Collection of these delinquent debts is now handled by the CENTRAL COLLECTION UNIT (CCU).

*** If your debt is less than 91 days old, please go to Adjudication Services (955 L’Enfant Plaza SW); call DMV at (202) 727-5000 or 311; or contact Professional Account Management (PAM) at 866-353-7145 if you received a notice or telephone call from PAM.

 

CCU TELEPHONE CONTACT INFORMATION: 

CCU Telephone Number: (202) 727-0771
CCU Telephone Hours: Monday - Friday, 8:15 AM - 4:30 PM

 

CCU CUSTOMER SERVICE LOCATION:

1101 4th Street, SW, 2nd Floor
Washington, DC 20024

CCU Walk-In Hours of Operation: Monday – Friday, 8:00AM – 4:00PM
 

VALID GOVERNMENT ISSUED PHOTO ID IS REQUIRED TO CONDUCT BUSINESS WITH THE CCU

 

In order to discuss payment options with the CCU:

·         Customers must be unable to pay the balance due in full

·         Aggregate ticket/fee/insurance lapse violations must exceed $350.00

·         Debts must be at least 91 days old

·         Customers may be required to provide financial verification, including bank statements, verification of income, verification of necessary living expenses, etc.

 

IMPORTANT:  The CCU only considers installment payment agreements for qualifying District Residents.  Payment agreement consideration for non-District residents, previously defaulted agreements, or for vehicles that have been booted, towed and/or impounded are prohibited. For information regarding proof of District residency, please see the link below or visit the DC-DMV website: https://dmv.dc.gov/page/proof-current-district-columbia-residency

 

Customers that simply want to pay off tickets (single or multiple) can either pay online at www.dmv.dc.gov, at DMV Adjudication Services, or through PAM, by calling them at 866-353-7145 (if the customer received a notice from PAM).