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DMV Customer Flyers

Monday, May 23, 2016

ATTENTION DMV CUSTOMERS

Important Information from the
Office of Finance and Treasury
Central Collection Unit (CCU)

*** The Department of Motor Vehicles is no longer responsible for the collection of delinquent tickets (91 days old or later); or delinquent insurance lapse violations. Collection of these delinquent debts is now handled by the CENTRAL COLLECTION UNIT (CCU).

*** If your tickets are less than 91 days old, please go to Adjudication Services (301 C Street, NW); call DMV at (202) 727-5000 or 311; or contact Professional Account Management (PAM) at 866-353-7145 if you received a notice or telephone call from PAM

CCU Telephone Contact Information:

CCU Telephone Number: (202) 727-0771
CCU Telephone Hours: Monday - Friday, 8:15 AM - 4:30 PM

In order to discuss payment options with the CCU:

  • Customers must be unable to pay the balance due in full
  • Aggregate ticket/fee/insurance lapse violations must exceed $350.00
  • Tickets must be at least 91 days old
  • Customers must provide verification of his/her ability to pay, if requesting an Installment Payment Agreement

IMPORTANT:  The CCU will only consider an installment payment agreement for DISTRICT RESIDENTS.  Payment agreements will not be considered if you previously defaulted on an agreement.

Customers that simply want to pay off tickets (single or multiple) can either pay online at www.dmv.dc.gov, at DMV Adjudication Services, or through PAM, by calling them at 866-353-7145 (if the customer received a notice from PAM).

***VALID GOVERNMENT ISSUED PHOTO ID IS REQUIRED TO CONDUCT BUSINESS WITH THE CCU***  (See Additional Information)

CCU Customer Service Location

1101 4th Street. SW,  2nd Floor
Washington, DC 20024

CCU Customer Service Hours
Monday - Friday, 8:00 AM - 4:00 PM