Text Resize

-A +A
Bookmark and Share

DMV Customer Flyer

Monday, February 3, 2014

DMV Customer Flyer

Attention DMV Customers

Important Information from Office of Finance and Treasury – Central Collection Unit

Department of Motor Vehicles is no longer responsible for the collection of delinquent tickets or delinquent insurance lapse violations.   Collection of delinquent tickets and delinquent insurance lapse violations are now handled by Professional Account Management, LLC (PAM). The contact number is:  (866) 353-7145.
If you need additional assistance after working with PAM, contact:

Office of Finance and Treasury – Central Collection Unit (CCU)

CCU Telephone Number: (202) 727-0771

In order to discuss payment options with the CCU:

  • Must be unable to pay the balance due in full;
  • Tickets must generally be at least 90 days old;
  • Minimum balance due of $350.00 for all delinquent tickets  

Please note that this is a new location:

The CCU has a Customer Service location at:

1101 4th Street. SW  2nd Floor (OTR Customer Service Center)
Washington, DC 20024